Frequently Asked Questions

Can I get custom knife handles scales made through you?

Yes. Minimum order quantity is 50 pairs. We will assist with general design and consulting. We will provide a quote on request. We require 50% down in advance and this is non-refundable. The balance will be due upon completion of production before shipping.

I just place an order and I want to change it or add to it?

Absolutely, you can change your order or add as long we haven’t already sent it out! Simply email us with your contact information on info@bonehornmaterials.com and we will gladly help you.

Do you have any other payment option other than PayPal and Credit Card??

Yes, you can pay us By Bank transfer. Kindly contact us on info@bonehornmaterials.com

Can I order specific color or pattern?

Yes, you can place an order of specific color or pattern. Kindly contact us on info@bonehornmaterials.com with your specific color and pattern. We will make for you.

Is it safe to use my credit card on your site??

Shopping at https://www.bonehornmaterials.com is safe. We use an ensure all transactions are securely processed by SSL encrypted.

How long does delivery take?

We dispatch all order within minimum 20-25 days from the order date. In the case, If any order would delay causes of any circumstances, we will inform you in email.

Can I return my order?

No, you can’t return your order after successfully delivered. We have Return Policy for the orders, please visit on our page https://www.bonehornmaterials.com/shipping-returns/ .

How will you ship my order?

We will ship your order through Air Way from DHL, Fedex, UPS, TNT, and Aramex whichever is best for you.

Can I place subsequent order?

Yes, you can place subsequent order. We will ship your order on your request.