Shipping & Returns

Shipping

All products are listed to have free shipping, this only includes all over the world addresses. International shipment is possible, but requires contacting us for a quote. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

R M Exports is committed to providing the highest quality products to our customers, however should a product not meet with your expectations you have the right to replacement. You must take reasonable care of the goods and must not use them. The goods should be returned within 7 working days from the day after they were received. You must return the goods in their original condition, quoting your Order Number. Refunds will be issued within 07 days after successful return receipt. Replacements will be dispatched upon receipt of the returns. We advise you to retain proof of posting and adequately insure the goods during any return journey.

Please return your items to us through a postal service. Choose a prepaid, insured, traceable delivery service and mail your package to our below address. For ex. Canada Post, USPS. and Australia Post. We do not accept courier packages or packages sent with COD charges.

Cancellation Policy

In addition to the above you also have the right to cancel your order within 12 hours after placed order. You must send a written cancellation notice either by email. No Cancellation will be accept after 12 hours of order placed. No refund will be available after 12 hours of order placed.